WorldPainter looks bad on high resolution displays Try checking "Disable visual themes" on the Compatibility tab of the WorldPainter shortcut properties, or if that does not work, resetting the Windows theme to the default altogether.
It is possible that a custom Windows theme is triggering a bug in Java and preventing WorldPainter from starting.The custom brushes are in %APPDATA%\WorldPainter\brushes, so if you have very many brushes in there, try culling them. You may have so many custom brushes installed that WorldPainter runs out of memory.Try resetting the preferences by deleting the WorldPainter configuration file ( %APPDATA%\WorldPainter\config). It is possible you made some kind of modification to the preferences that cause it to no longer start, for instance setting the default size larger than you have memory for.It will allow WorldPainter to start and operate again, allowing you to undo the change you made, or confirm that the change was what caused the problem so you know to undo it. If you made a change (such as installing custom brushes or a plugin, or changing a preference) and now WorldPainter won't start or is not usable any more, try using WorldPainter Safe Mode.WorldPainter won't start or is not usable any more Note that that won't work if the problem is using a custom theme on Windows though! You can find links to those on the same page where you downloaded the installer. If you continue to have problems installing WorldPainter using one of the installers, you can try one of the installerless archives. Try temporarily disabling any firewalls or virus/malware scanners you may have installed, or other software which might be interfering with the download or installation process.Make sure you are using a complete and legal copy of Windows, not a "light" or "modded" version which may lack components that the installer, or WorldPainter itself, needs.If checking the "disable visual themes" option worked you will probably have to do it for the shortcut for WorldPainter proper after the installation as well. Try checking "Disable visual themes" on the Compatibility tab of the installer file's properties, or if that does not work either, resetting the Windows theme to the default altogether. It is possible that a custom Windows theme is triggering a bug in Java and preventing the installer from starting.If you're not sure, try the 64-bit installer first, if that doesn't work, try the 32-bit installer. Make sure you're using the installer for the right word size (32 or 64 bit).If that doesn't fix the problem, check below: If you do, it is 64-bit Windows, if not, it is 32-bit Windows. How do I know if I have 32 or 64-bit Windows?Ĭheck if you have a Program Files (x86) directory (so with the (x86)). On 64-bit Windows, 32-bit Java is installed in Program Files (x86), and is the wrong version. You should always be using the version of Java installed in Program Files (not Program Files (x86)). On 64-bit Windows, you should be using the 64-bit version of WorldPainter (it should not have _32 in the file name of the installer), and the 64-bit version of Java. On 32-bit Windows you should be using the 32-bit version of WorldPainter (it should have _32 in the file name of the installer), and the 32-bit version of Java. "Could not find Java on your computer"/"The JVM (.) is damaged"Īssuming you have actually got Java installed, the problem is probably that it is the wrong word size (number of bits). For generic, non operating system specific troubleshooting information, check the Troubleshooting page.
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